H.323 calls cannot be placed via a Virtual Reception if FECC is enabled on the Pexip Infinity platform and the call media is routed via a VCS. See Main video on a Cisco E20 freezes and no presentation is shown when a VMR participant starts presenting. See issues with TC7.1.4, and TC5.x or earlier. Please send your comments to your Pexip authorized support representative.įor a list of more general system issues and how to resolve them, see Troubleshooting the Pexip Infinity platform.

We welcome your feedback on any known issues with any of the mentioned devices or software versions, and we would also like to hear of any other devices that you have used with Pexip Infinity. Note however that these lists are not exhaustive - the absence of a device or specific version does not imply a lack of interoperability.

These tables list the devices and software versions with which Pexip Infinity is known to work, along with any known issues. We endeavor to make Pexip Infinity interoperable with all relevant standards-based devices.

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